Delivery & Shipping Policy

Last updated: 12 September 2026

1. Nature of Products

Random Call sells and delivers digital products and services only. These include in-app coins, VIP / premium access, gifts, and related virtual features on the Random Call website and mobile applications. We do not sell physical goods.

2. No Physical Shipping

Because all products are digital, there is no physical shipping, courier delivery, or postal dispatch. No shipping charges apply.

3. Delivery Method & Timeframe

• Digital purchases are delivered electronically to the registered Random Call account used at checkout.
• Successful payments are typically credited instantly or within a few minutes after payment confirmation by our payment partner (including CCAvenue where applicable) or app-store billing.
• In rare cases of payment-gateway or network delay, delivery may take up to 24–48 hours. If credits are missing after that, contact support with your order/payment reference.

4. Delivery Confirmation

Delivery is considered complete when coins, VIP status, or the purchased digital feature appears in your in-app wallet / account. You can verify this under Profile → Wallet / VIP.

5. Failed or Incomplete Delivery

If payment is successful but digital content is not delivered, we will investigate using transaction IDs from the payment gateway or store receipt and complete delivery or process a refund as per our Refund & Cancellation Policy.

6. Service Availability

Access to delivered digital features requires a valid Random Call account, supported device/browser, and compliance with our Terms of Service. Temporary outages may delay access but do not cancel a completed digital delivery once credited.

7. Contact

Delivery questions: kamalsingh.chaudhary@gmail.com, +91 96105 52555, or Contact Us.