Meet New People Through Live Video Chat

The following actions are completely free on Random Call:

• Register an account and set up your profile
• Random matching and entertainment video / text chat with other users worldwide
• Text chat with matched users and friends
• Send and receive friend requests
• Browse profiles and public content
• Block or report any user
• Receive Super Messages sent by others
• View your missed calls list and notifications

Yes, creating an account is completely free. Register using your email address or phone number. OTP verification is required for account security. No credit card is needed to sign up.

Yes. Text chat during a random match session is free. You can also text chat with friends on your friends list at no cost. Chat history is saved in your inbox and accessible at any time for free.

Yes. Core features — random matching, text chat, friend system, profile browsing, and reporting — are fully available without purchasing coins. Coins are optional entertainment credits used mainly for search filters (for example, matching preferences in your area) and other in-app entertainment features.

Coins are in-app digital entertainment credits. Users buy coins only for entertainment use inside Random Call — primarily to use search filters (such as matching preferences in your area) and related premium entertainment features. Our payment gateway is used only for VIP purchase and coin purchase. Coins have no other payment-gateway purpose and are not a banking or money-transfer product.

Coins are for entertainment inside Random Call. The main use is unlocking search filters (for example matching preferences in your area) and related premium entertainment options shown in the app. Coin balances stay in your account for in-app use only.

No. Coins cannot be withdrawn, transferred to other users as money, or taken out of the Random Call app. They are entertainment credits that remain in the virtual environment. Our payment gateway (including PhonePe where enabled) is used only to buy VIP and buy coins.

A Super Message is an optional highlighted message style in the inbox. It is an entertainment feature. Receiving a Super Message is always free.

Go to Profile → Wallet → Recharge (or open VIP plans). Choose a coin package or VIP plan. Payment is processed securely through partners such as PhonePe / other gateways or app-store billing. The gateway is used only for VIP purchase and coin purchase. All purchases are final and non-refundable unless required by applicable law.

The payment gateway on Random Call (including PhonePe where enabled) is used only for two things: buying VIP and buying coins. There is no other gateway use case, and no end-user payout or money-transfer service. Coins are entertainment credits — users buy them for fun in-app features such as area-based search filters and related premium entertainment options.

Calls are intended as private user-to-user sessions. We process technical metadata (for example time, duration, quality, and safety signals) to run and secure the service. We do not routinely store private live call media except where required for a specific safety investigation or legal obligation.

We use automated risk detection (including nudity and abuse indicators) plus human moderation review to enforce safety rules. Depending on severity, enforcement may include warning, temporary limits, feature restrictions, suspension, or permanent ban.

In chat or profile view, use the menu to Block or Report. Blocked users cannot contact you through normal flows. Reports are reviewed by Trust & Safety and may be escalated where legally required. Reporter identity is handled confidentially.

If you are in the EU/EEA/UK, you can request access, correction, deletion, restriction, objection, and data portability, and you may withdraw consent where consent is used. You can submit requests through our support channels listed in the Privacy Policy.

Yes. Use the Delete Account option in app settings or the Delete Account page. Your account is deactivated first, then permanently deleted within the policy retention window, except where limited data must be retained for legal compliance, fraud prevention, or safety enforcement.

Please contact support first so we can resolve the issue quickly. If you are in the EU/EEA/UK/Switzerland, you can also lodge a complaint with your local data protection authority.